Refund Policy

Refund terms depend on the service you book, the rate or special offer you choose, and how you make your booking. Some bookings are fully refundable, some are partially refundable, and others are non-refundable.

You’ll see the terms that apply before you book. Your booking confirmation email will include the full refund policy for your booking, including any cancellation deadlines, applicable charges and how to request a refund.

To request a refund, follow the instructions in your confirmation email and include your booking reference. This policy does not affect your rights under applicable law.